Amsterdam’s hospitality tech company, Mews, has expanded its operational capabilities by acquiring Flexkeeping, a London-based platform that automates housekeeping and streamlines hotel operations. This strategic move is set to enhance hotel management from check-in to check-out by integrating Flexkeeping’s tools into Mews’ existing systems. Such a comprehensive approach is expected to bolster productivity, reduce costs, and maintain consistency in guest experiences, which are crucial aspects of the hospitality industry. The acquisition represents Mews’ continued effort to lead in hotel management innovation.
Mews has been an active player in redefining hospitality operations, evident from their efforts over past years to integrate various hotel functions. Originally, their focus included property management and guest interaction technologies. This acquisition signifies a broadening of that scope, particularly in housekeeping automation, placing Mews in direct competition with other hospitality tech providers specializing in specific hotel operations facets.
What Does Flexkeeping Bring to Mews?
Flexkeeping, established in 2012, is known for providing automation and scheduling tools tailored for housekeeping teams in hotels. The company’s software enables real-time task management, seamless collaboration, and tailored cleaning schedules that aid hotels in enhancing productivity and reducing operational errors. Notably, their translation feature helps in overcoming language barriers, facilitating better communication among multi-lingual staff. These tools are critical in driving efficiency and improving guest satisfaction.
How Will Mews Utilize Flexkeeping’s Capabilities?
Integrating Flexkeeping’s capabilities, Mews aims to create a more unified hospitality management system. This integration will allow for a seamless flow of information across different hotel departments, thereby reducing redundancies and improving overall service quality. By centralizing operational processes, Mews seeks to empower hotel staff with data-driven insights, thus enhancing decision-making and operational reliability.
Expanding its portfolio with Flexkeeping’s expertise, Mews aspires to elevate its offerings to current and prospective clients. Prior to this acquisition, Mews already had an impressive clientele including BWH Hotels and The Social Hub. With over 5,500 customers in 85 countries, the potential for wider adoption of Mews’ expanded system is significant.
Quoted in a statement about this acquisition, Richard Valtr, Founder of Mews, emphasized the integration’s impact on cleanliness and scheduling. He noted,
“For the first time, Mews’ customers will have a truly best-in-class housekeeping platform natively connected to their PMS.”
Luka Berger, Flexkeeping’s CEO, added,
“Joining Mews accelerates our shared vision to make hotel operations effortless and data-driven.”
Looking ahead, it seems Mews is poised to redefine the standards of efficiency and guest satisfaction. Companies in the hospitality industry are increasingly relying on such comprehensive systems to stay competitive. This acquisition not only strengthens Mews’ position but also challenges other tech firms to innovate and integrate further. For hoteliers, the merger offers a new horizon in operational management, with enhanced automated solutions improving both staff capabilities and guest experiences. With continued technological advancements, the hospitality sector can anticipate more integrated solutions, bridging different operational domains into cohesive platforms.
