In an effort to bolster its international footprint, German-based findIQ sets sights on the United States with an announcement of its expansion, complete with a dedicated local team. This AI-based knowledge platform is poised to address the crucial issue of knowledge retention and sharing in the face of a retiring workforce by assisting industries in preserving valuable expertise. Significant demographic changes fuel the necessity for such solutions to support service delivery across sectors.
findIQ, founded in 2022, specializes in preserving expert knowledge for machine and plant maintenance through an AI platform. The company’s previous collaborations demonstrate its potential impact. Past reports indicate a growing interest in the platform from industries struggling with knowledge preservation as experienced workers retire. The interface is being applied to an increasing number of international markets, suggesting success in addressing industry needs, although it’s still met with competition from other emerging technologies focused on similar challenges.
What Drives the Expansion?
A recent funding surge of over $4 million at the end of 2024 has enabled findIQ to establish a U.S. corporate identity as market needs continue to evolve. This expansion directly addresses demographic shifts that predict a major retirement wave within skilled labor markets, both in Germany and the U.S., threatening the retention of invaluable industry knowledge. Specifically, around 4.26 million German workers are anticipated to retire by 2031.
How Is findIQ’s Platform Utilized?
findIQ supports this transition by capturing and disseminating service technician expertise, thereby improving the training of new industry professionals. While initially adopted by smaller machinery suppliers, larger global corporations, including Siemens and Phoenix Contact, have integrated findIQ’s system, seeing measurable improvements in operational efficiency and knowledge retention.
Sina Volkmann, CEO and co-founder, highlights the platform’s growth, stating,
“In the third quarter of the current fiscal year alone, we acquired as many new customers as in the entire year of 2024.”
This demonstrates the growing recognition of the platform’s role in streamlining industry practices and enhancing productivity.
findIQ’s capability extends beyond making information searchable; it supplements digital data with the unwritten insights of seasoned professionals. Volkmann adds,
“Knowledge transfer isn’t achieved simply by making data and documents searchable. Rather, it’s about supplementing it with often unwritten mental knowledge and providing it in a targeted, accurate manner.”
Such an approach significantly reduces error diagnostics by up to 70%, transforming the pace and precision of service delivery.
With backing from investors like High-Tech Gründerfonds and Senovo, findIQ strengthens its advisory board with industry experts and eyes opportunities for partnerships and white-label applications with platforms like Enercity and WISAG. These offerings further reinforce the company’s strategic vision and organizational growth.
findIQ’s engagement with global companies underscores its role in optimizing productivity and addressing demographic shifts. As companies continue seeking efficient ways to manage valuable expertise, findIQ’s strategic expansion and product offerings present promising solutions. The ongoing transformation of traditional and large-scale industry players through adaptive knowledge management systems sets new benchmarks in digitalization efforts.
