Zero Friction, based in Ghent, has announced a successful raise of €2.5 million in new funding. The company provides billing and customer interaction solutions specifically for heat and cold suppliers. This injection of capital, led by Amsterdam-based Shift Invest, aims to bolster Zero Friction’s role in facilitating the heat transition across Europe, as the company continues to expand its innovative cloud platform designed to simplify the energy billing process.
In previous reports, Zero Friction has consistently focused on simplifying billing processes, which has attracted attention for its cost-saving and efficiency-enhancing capabilities in the energy sector. Past funding rounds have also underscored the company’s commitment to sustainability and digitalisation within the heating and cooling markets. This latest funding round seems to build on those earlier investments, emphasizing not only expansion but also an increased focus on adapting to evolving regulations and customer needs.
Earlier, the company’s founders identified the high costs and complexities of software solutions in the energy sector. Their cloud platform was developed to address these issues by streamlining processes from meter to cash. This approach has allowed Zero Friction to maintain a competitive edge, significantly enhancing customer satisfaction and reducing operational costs for energy suppliers. The new funding is expected to further support these ongoing efforts.
Strategic Growth Plans
The newly acquired funds will be allocated towards expanding Zero Friction’s team, enabling the company to better support its existing customer base and respond to regulatory changes in the heat sector. Part of the investment will also be channeled into international growth, with plans to extend operations to Germany, Spain, and Switzerland. At present, Zero Friction operates in Belgium, the Netherlands, France, and the UK.
Zero Friction CEO Wim Jacobs says, “This new funding enables us to continue our mission and make an even greater impact on the energy transition in Europe. It is a recognition of the hard work of our team and the value we create for our customers.”
Future Impact and Expansion
Zero Friction’s latest funding round will facilitate further international expansion, aiming for a broader footprint across Europe. The company plans to utilise the new capital to refine its software solutions further, ensuring they remain at the forefront of the energy sector’s digital transition. Such investments are crucial as they help the company stay ahead of regulatory changes and market demands.
“We are, therefore, incredibly proud of the trust our investors have placed in us and look forward to expanding our fantastic team, continuing to serve our customers and expanding our international footprint,” adds Jacobs.
The company’s dedication to sustainable energy solutions is evident through its continuous innovation and expansion strategies. By leveraging this fresh funding, Zero Friction aims to enhance its service offerings, thus promoting more reliable and sustainable energy access across Europe. Furthermore, the company’s strong internal culture and learning capacity have been instrumental in attracting top talent, which bodes well for its ambitious expansion plans.
Zero Friction’s focus on sustainable and efficient billing solutions makes it a key player in the heat and cold supply market. The company’s commitment to innovation and expansion is likely to drive significant advancements in the sector. As Zero Friction continues to grow, its impact on the energy transition will likely increase, benefiting both consumers and suppliers. For companies in the energy sector, staying informed about these developments could provide valuable insights into emerging trends and opportunities.
