Ford Motor Company has issued a recall for more than 109,000 Lincoln Aviators due to issues with the rearview camera when cellphones are in use. The National Highway Traffic Safety Administration (NHTSA) reported that the recall affects 2020-24 models of the Lincoln Aviator. This recall aims to address the problem of flickering and distorted rearview camera images, which occurs when cellphones are placed in the console area while the vehicle is in reverse.
Compared to prior recalls, this issue with the Lincoln Aviator is unique in that it is specifically linked to electromagnetic interference from electronic devices. Past recalls have often focused on mechanical or software malfunctions rather than electromagnetic disturbances. Additionally, the speed at which Ford identified and responded to the problem shows an improvement in the company’s recall procedures.
Another point of comparison is the communication strategy Ford adopted. In earlier recalls, notification delays were a common complaint among vehicle owners. This time, Ford has outlined a clear timeline for dealer and owner notifications, indicating a more proactive approach to managing the recall process.
Investigation and Findings
Ford’s Critical Concern Review Group (CCRG) began investigating the issue on February 6, 2024, after receiving reports of poor rearview camera video quality in the Lincoln Aviator. Testing revealed that electromagnetic interference from cellphones in use and placed in the console area while the vehicle is in reverse could cause the camera image to flicker, jump, shake, or scroll. This problem poses a safety risk as it can reduce visibility behind the vehicle and increase the potential for crashes.
Extent and Responses
From August 27, 2019, to May 4, 2024, Ford received 478 reports of rearview video flicker or distortion in North America. Although no injuries or fires have been reported due to this issue, there has been at least one instance of minor property damage. The company advises owners of affected models not to use their cellphones while driving in reverse to avoid the screen flickering or becoming distorted. Notifications to dealers will start on July 2, and owners will be informed beginning July 8, with all notifications expected to be completed by July 12.
Key Takeaways
– Ford identified the issue linked to electromagnetic interference quickly.
– The recall affects Lincoln Aviator models from 2020 to 2024.
– Timely notifications to dealers and owners aim to address safety concerns promptly.
It is crucial to note that this recall highlights the growing complexity of modern vehicles, which now include sophisticated electronic systems susceptible to electromagnetic interference. For Ford, the efficient handling of this recall may serve as a benchmark for future actions. Owners of Lincoln Aviators should heed the company’s advice about cellphone use to ensure their safety while driving. This recall underlines the importance of staying updated on vehicle issues and recalls to maintain road safety effectively.
