The developing landscape of professional services sees a remarkable technological leap. Ghent-based startup Ravical has garnered €7.3 million in Pre-Seed funding, aiming to integrate AI agents into tax, legal, accounting, and insurance sectors. These AI “virtual employees” promise to narrow the skills gap and streamline operations, presenting an innovative way for firms to handle increasing client demands.
Previously, Silverfin, another venture by Ravical co-founder Joris Van Der Gucht, was sold for €320 million in 2023 after making significant automation strides in the accounting sector. This sale marked a substantial achievement for Van Der Gucht, underlining his capability to drive innovation in the professional services industry. With Ravical, he continues this trajectory by focusing on domain-trained AI agents, enhancing operational efficiency and client interaction. These initiatives may significantly shift how these services manage routine tasks.
How Are Virtual Employees Entering the Professional Services Space?
Ravical’s venture into AI underscores a shift in handling 80 percent of repetitive yet essential tasks that clients regularly require. These AI agents allow human professionals to dedicate more time and effort to strategic and nuanced elements of their work, ultimately redefining human contribution in professional services. This means clients receive high-quality service while fostering robust professional relationships.
What Challenges Do AI Agents Address in Professional Services?
Finding and retaining top talent has been a persistent challenge for professional services, directly impacting firm performance. Ravical’s AI-driven approach seeks to mitigate these issues by “productising” repetitive expertise into scalable services. This transformation could result in increased profitability and knowledge retention amidst rising AI capabilities.
CEO Joris Van Der Gucht expressed optimism about this advancement, emphasizing the preserved unique knowledge and culture within firms.
“Our solution can deliver this almost overnight through the automation of expert professional services. It unlocks the ability to focus the firm’s employees on higher value and strategic support, while offering new possibilities to grow revenue.”
Lakestar Partner Enrico Mellis acknowledged the escalating relevance of AI at board levels.
“Ravical’s team has already proven they can automate professional workflows at scale; we’re excited to support them as they bring that playbook to a much broader services market.”
Pilot projects across various industries and firm sizes underscore Ravical’s readiness to implement these AI solutions. The newly acquired funding supports further development, team expansion, and Ravical’s ambition for global outreach. The shift from a buzzword to an essential strategic tool marks AI’s growing influence on professional workflows.
Automating significant portions of professional services holds promises of efficiency and innovation in future workflows. The shift to AI-driven processes provides firms with strategic growth opportunities while addressing industry challenges such as talent shortages. Professionals could leverage these AI agents to streamline operations effectively, retaining their focus on client-centric strategies while enhancing service delivery. In a competitive market, those adopting AI innovations can potentially set new industry standards.